Dispute Lost - Owner Already Paid
MANUAL REVIEW REQUIRED: The platform has lost this dispute, but the owner has already received their payout.
Platform Loss
${{amount}}
Dispute lost - funds returned to renter
Financial Impact
| Rental ID | {{rentalId}} |
|---|---|
| Disputed Amount Lost | ${{amount}} |
| Owner Payout (already sent) | ${{ownerPayoutAmount}} |
Owner Information
Name: {{ownerName}}
Email: {{ownerEmail}}
Recommended Actions
- Review the dispute details in Stripe Dashboard
- Assess whether to pursue clawback from owner's future payouts
- Document the decision and reasoning
- If clawback approved, contact owner before deducting
This alert was sent because the dispute was lost after the owner had already received their bank deposit. Manual review is required to determine next steps.