email plus return item statuses
This commit is contained in:
jackiettran
241
backend/templates/emails/conditionCheckReminder.html
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241
backend/templates/emails/conditionCheckReminder.html
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<!DOCTYPE html>
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<html lang="en">
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<head>
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<meta charset="utf-8">
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<meta name="viewport" content="width=device-width, initial-scale=1.0">
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<meta http-equiv="X-UA-Compatible" content="IE=edge">
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<title>{{title}}</title>
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<style>
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||||
/* Reset styles */
|
||||
body, table, td, p, a, li, blockquote {
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||||
-webkit-text-size-adjust: 100%;
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||||
-ms-text-size-adjust: 100%;
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||||
}
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table, td {
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||||
mso-table-lspace: 0pt;
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mso-table-rspace: 0pt;
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}
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img {
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-ms-interpolation-mode: bicubic;
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}
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||||
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/* Base styles */
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||||
body {
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||||
margin: 0;
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padding: 0;
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||||
width: 100% !important;
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||||
min-width: 100%;
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height: 100%;
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background-color: #f8f9fa;
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font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Oxygen, Ubuntu, Cantarell, sans-serif;
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line-height: 1.6;
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color: #212529;
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}
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/* Container */
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.email-container {
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max-width: 600px;
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margin: 0 auto;
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background-color: #ffffff;
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border-radius: 8px;
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overflow: hidden;
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box-shadow: 0 4px 6px rgba(0, 0, 0, 0.1);
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}
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/* Header */
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.header {
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background: linear-gradient(135deg, #667eea 0%, #764ba2 100%);
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padding: 40px 30px;
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text-align: center;
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}
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.logo {
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font-size: 32px;
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font-weight: 700;
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color: #ffffff;
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text-decoration: none;
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letter-spacing: -1px;
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}
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.tagline {
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color: #e9ecef;
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font-size: 14px;
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margin-top: 8px;
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}
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/* Content */
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.content {
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padding: 40px 30px;
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}
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.content h1 {
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font-size: 24px;
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font-weight: 600;
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margin: 0 0 20px 0;
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color: #212529;
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}
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.content h2 {
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font-size: 20px;
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font-weight: 600;
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margin: 30px 0 15px 0;
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color: #495057;
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}
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.content p {
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margin: 0 0 16px 0;
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color: #6c757d;
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line-height: 1.6;
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}
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.content strong {
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color: #495057;
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}
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/* Button */
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.button {
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display: inline-block;
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background: linear-gradient(135deg, #667eea 0%, #764ba2 100%);
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color: #ffffff !important;
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||||
text-decoration: none;
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||||
padding: 16px 32px;
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border-radius: 6px;
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font-weight: 600;
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margin: 20px 0;
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text-align: center;
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transition: all 0.3s ease;
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}
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.button:hover {
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transform: translateY(-2px);
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box-shadow: 0 4px 12px rgba(102, 126, 234, 0.4);
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}
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/* Info box */
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.info-box {
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background-color: #e3f2fd;
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border-left: 4px solid #2196f3;
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padding: 20px;
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margin: 20px 0;
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border-radius: 0 6px 6px 0;
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}
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.info-box p {
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margin: 0;
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color: #1565c0;
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}
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.info-box .icon {
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font-size: 24px;
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margin-bottom: 10px;
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}
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|
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/* Alert box */
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.alert-box {
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background-color: #fff3cd;
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border-left: 4px solid #ffc107;
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padding: 20px;
|
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margin: 20px 0;
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border-radius: 0 6px 6px 0;
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}
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|
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.alert-box p {
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margin: 0;
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color: #856404;
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}
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/* Footer */
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.footer {
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background-color: #f8f9fa;
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padding: 30px;
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text-align: center;
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border-top: 1px solid #e9ecef;
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}
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.footer p {
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margin: 0 0 10px 0;
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font-size: 14px;
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color: #6c757d;
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}
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|
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.footer a {
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color: #667eea;
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text-decoration: none;
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}
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.footer a:hover {
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text-decoration: underline;
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}
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/* Responsive */
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@media only screen and (max-width: 600px) {
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.email-container {
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margin: 0;
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border-radius: 0;
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}
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|
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.header, .content, .footer {
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padding: 20px;
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}
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.logo {
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font-size: 28px;
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}
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.content h1 {
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font-size: 22px;
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}
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.button {
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display: block;
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width: 100%;
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box-sizing: border-box;
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}
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}
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</style>
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</head>
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<body>
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<div class="email-container">
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<div class="header">
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<div class="logo">RentAll</div>
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<div class="tagline">Your trusted rental marketplace</div>
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</div>
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<div class="content">
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<h1>📸 {{title}}</h1>
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<p>{{message}}</p>
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<div class="info-box">
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<div class="icon">📦</div>
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<p><strong>Rental Item:</strong> {{itemName}}</p>
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<p><strong>Deadline:</strong> {{deadline}}</p>
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</div>
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<p>Taking condition photos helps protect both renters and owners by providing clear documentation of the item's state. This is an important step in the rental process.</p>
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<div class="alert-box">
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<p><strong>Important:</strong> Please complete this condition check as soon as possible. Missing this deadline may affect dispute resolution if issues arise.</p>
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</div>
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<a href="#" class="button">Complete Condition Check</a>
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<h2>What to photograph:</h2>
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<ul>
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<li>Overall view of the item</li>
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<li>Any existing damage or wear</li>
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<li>Serial numbers or identifying marks</li>
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<li>Accessories or additional components</li>
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</ul>
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<p>If you have any questions about the condition check process, please don't hesitate to contact our support team.</p>
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</div>
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<div class="footer">
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<p>© 2024 RentAll. All rights reserved.</p>
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<p>You received this email because you have an active rental on RentAll.</p>
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<p>If you have any questions, please <a href="mailto:support@rentall.com">contact our support team</a>.</p>
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</div>
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</div>
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</body>
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</html>
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61
backend/templates/emails/damageReportCS.html
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61
backend/templates/emails/damageReportCS.html
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@@ -0,0 +1,61 @@
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<h1>Damage Report Filed - Action Required</h1>
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<p>Hello Customer Service Team,</p>
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<p>A damage report has been filed by an item owner and requires review and processing:</p>
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<div class="info-box">
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<p><strong>Rental ID:</strong> {{rentalId}}</p>
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<p><strong>Item:</strong> {{itemName}}</p>
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<p><strong>Owner:</strong> {{ownerName}} ({{ownerEmail}})</p>
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<p><strong>Renter:</strong> {{renterName}} ({{renterEmail}})</p>
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</div>
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<h2>Damage Details</h2>
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<div class="alert-box">
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<p><strong>Description:</strong></p>
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<p style="background-color: #f8f9fa; padding: 10px; border-left: 3px solid #ffc107; margin: 10px 0;">{{damageDescription}}</p>
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<p><strong>Can item be fixed?</strong> {{canBeFixed}}</p>
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{{#if repairCost}}
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<p><strong>Repair Cost:</strong> ${{repairCost}}</p>
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{{/if}}
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<p><strong>Needs replacement?</strong> {{needsReplacement}}</p>
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{{#if replacementCost}}
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<p><strong>Replacement Cost:</strong> ${{replacementCost}}</p>
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{{/if}}
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<p><strong>Proof of Ownership Provided:</strong> {{hasProofOfOwnership}}</p>
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</div>
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<h2>Fee Summary</h2>
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<div class="info-box">
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<p><strong>{{feeTypeDescription}}:</strong> ${{damageFee}}</p>
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{{#if lateFee}}
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<p><strong>Late Return Fee:</strong> ${{lateFee}}</p>
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{{/if}}
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<p style="font-size: 1.1em; border-top: 2px solid #dee2e6; padding-top: 10px; margin-top: 10px;"><strong>Total Additional Fees:</strong> ${{totalFees}}</p>
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</div>
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<h2>Next Steps</h2>
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<p>Please follow this process:</p>
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<ol style="color: #495057; margin: 20px 0; padding-left: 20px;">
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<li>Review the damage description and supporting documentation (photos, proof of ownership)</li>
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<li>Send an email to the renter ({{renterEmail}}) with the damage claim details</li>
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<li>Include the calculated damage fee amount and breakdown</li>
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<li>Request the renter's response and provide 48 hours to reply</li>
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<li>If the renter agrees or does not respond within 48 hours, manually charge the damage fee through the Stripe dashboard</li>
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<li>If the renter disputes, open a formal dispute case and review evidence from both parties</li>
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<li>Consider requesting additional documentation if needed (repair receipts, replacement invoices)</li>
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</ol>
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<div class="info-box">
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<p><strong>Note:</strong> The damage fees have NOT been automatically charged. Manual review and processing is required.</p>
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</div>
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<p>Thank you for your attention to this matter.</p>
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39
backend/templates/emails/lateReturnCS.html
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39
backend/templates/emails/lateReturnCS.html
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<h1>Late Return Detected - Action Required</h1>
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<p>Hello Customer Service Team,</p>
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<p>A late return has been reported and requires manual processing:</p>
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<div class="info-box">
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<p><strong>Rental ID:</strong> {{rentalId}}</p>
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<p><strong>Item:</strong> {{itemName}}</p>
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<p><strong>Owner:</strong> {{ownerName}} ({{ownerEmail}})</p>
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<p><strong>Renter:</strong> {{renterName}} ({{renterEmail}})</p>
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</div>
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<h2>Return Details</h2>
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<div class="alert-box">
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<p><strong>Scheduled End:</strong> {{scheduledEnd}}</p>
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<p><strong>Actual Return:</strong> {{actualReturn}}</p>
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<p><strong>Hours Late:</strong> {{hoursLate}}</p>
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<p><strong>Calculated Late Fee:</strong> ${{lateFee}}</p>
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</div>
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<h2>Next Steps</h2>
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<p>Please follow this process:</p>
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<ol style="color: #495057; margin: 20px 0; padding-left: 20px;">
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<li>Send an email to the renter ({{renterEmail}}) confirming the late return details</li>
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<li>Include the calculated late fee amount and reason for the charge</li>
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<li>Provide the renter with 48 hours to respond</li>
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<li>If the renter agrees or does not respond within 48 hours, manually charge the late fee through the Stripe dashboard</li>
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<li>If the renter disputes, review the case and take appropriate action</li>
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</ol>
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<div class="info-box">
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<p><strong>Note:</strong> The late fee has NOT been automatically charged. Manual processing is required.</p>
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</div>
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<p>Thank you for your attention to this matter.</p>
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40
backend/templates/emails/lostItemCS.html
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40
backend/templates/emails/lostItemCS.html
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@@ -0,0 +1,40 @@
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<h1>Lost Item Claim Filed - Action Required</h1>
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<p>Hello Customer Service Team,</p>
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<p>A lost item claim has been filed by an item owner and requires review and processing:</p>
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<div class="info-box">
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<p><strong>Rental ID:</strong> {{rentalId}}</p>
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<p><strong>Item:</strong> {{itemName}}</p>
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<p><strong>Owner:</strong> {{ownerName}} ({{ownerEmail}})</p>
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<p><strong>Renter:</strong> {{renterName}} ({{renterEmail}})</p>
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</div>
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<h2>Lost Item Details</h2>
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<div class="alert-box">
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<p><strong>Reported Lost At:</strong> {{reportedAt}}</p>
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<p><strong>Scheduled Return Date:</strong> {{scheduledReturnDate}}</p>
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<p><strong>Replacement Cost:</strong> ${{replacementCost}}</p>
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</div>
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<h2>Next Steps</h2>
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<p>Please follow this process:</p>
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<ol style="color: #495057; margin: 20px 0; padding-left: 20px;">
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<li>Review the lost item claim and rental history</li>
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<li>Send an email to the renter ({{renterEmail}}) with the lost item claim details</li>
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<li>Include the replacement cost amount: ${{replacementCost}}</li>
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<li>Request the renter's response and provide 48 hours to reply</li>
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<li>If the renter agrees or does not respond within 48 hours, manually charge the replacement cost through the Stripe dashboard</li>
|
||||
<li>If the renter disputes and claims they returned the item, open a formal dispute case and review evidence from both parties</li>
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<li>Request proof of return from the renter if they dispute the claim</li>
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</ol>
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<div class="info-box">
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<p><strong>Note:</strong> The replacement fee has NOT been automatically charged. Manual review and processing is required.</p>
|
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</div>
|
||||
|
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<p>Thank you for your attention to this matter.</p>
|
||||
281
backend/templates/emails/rentalConfirmation.html
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281
backend/templates/emails/rentalConfirmation.html
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@@ -0,0 +1,281 @@
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<!DOCTYPE html>
|
||||
<html lang="en">
|
||||
<head>
|
||||
<meta charset="utf-8">
|
||||
<meta name="viewport" content="width=device-width, initial-scale=1.0">
|
||||
<meta http-equiv="X-UA-Compatible" content="IE=edge">
|
||||
<title>{{title}}</title>
|
||||
<style>
|
||||
/* Reset styles */
|
||||
body, table, td, p, a, li, blockquote {
|
||||
-webkit-text-size-adjust: 100%;
|
||||
-ms-text-size-adjust: 100%;
|
||||
}
|
||||
table, td {
|
||||
mso-table-lspace: 0pt;
|
||||
mso-table-rspace: 0pt;
|
||||
}
|
||||
img {
|
||||
-ms-interpolation-mode: bicubic;
|
||||
}
|
||||
|
||||
/* Base styles */
|
||||
body {
|
||||
margin: 0;
|
||||
padding: 0;
|
||||
width: 100% !important;
|
||||
min-width: 100%;
|
||||
height: 100%;
|
||||
background-color: #f8f9fa;
|
||||
font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Oxygen, Ubuntu, Cantarell, sans-serif;
|
||||
line-height: 1.6;
|
||||
color: #212529;
|
||||
}
|
||||
|
||||
/* Container */
|
||||
.email-container {
|
||||
max-width: 600px;
|
||||
margin: 0 auto;
|
||||
background-color: #ffffff;
|
||||
border-radius: 8px;
|
||||
overflow: hidden;
|
||||
box-shadow: 0 4px 6px rgba(0, 0, 0, 0.1);
|
||||
}
|
||||
|
||||
/* Header */
|
||||
.header {
|
||||
background: linear-gradient(135deg, #28a745 0%, #20c997 100%);
|
||||
padding: 40px 30px;
|
||||
text-align: center;
|
||||
}
|
||||
|
||||
.logo {
|
||||
font-size: 32px;
|
||||
font-weight: 700;
|
||||
color: #ffffff;
|
||||
text-decoration: none;
|
||||
letter-spacing: -1px;
|
||||
}
|
||||
|
||||
.tagline {
|
||||
color: #d4edda;
|
||||
font-size: 14px;
|
||||
margin-top: 8px;
|
||||
}
|
||||
|
||||
/* Content */
|
||||
.content {
|
||||
padding: 40px 30px;
|
||||
}
|
||||
|
||||
.content h1 {
|
||||
font-size: 24px;
|
||||
font-weight: 600;
|
||||
margin: 0 0 20px 0;
|
||||
color: #212529;
|
||||
}
|
||||
|
||||
.content h2 {
|
||||
font-size: 20px;
|
||||
font-weight: 600;
|
||||
margin: 30px 0 15px 0;
|
||||
color: #495057;
|
||||
}
|
||||
|
||||
.content p {
|
||||
margin: 0 0 16px 0;
|
||||
color: #6c757d;
|
||||
line-height: 1.6;
|
||||
}
|
||||
|
||||
.content strong {
|
||||
color: #495057;
|
||||
}
|
||||
|
||||
/* Button */
|
||||
.button {
|
||||
display: inline-block;
|
||||
background: linear-gradient(135deg, #28a745 0%, #20c997 100%);
|
||||
color: #ffffff !important;
|
||||
text-decoration: none;
|
||||
padding: 16px 32px;
|
||||
border-radius: 6px;
|
||||
font-weight: 600;
|
||||
margin: 20px 0;
|
||||
text-align: center;
|
||||
transition: all 0.3s ease;
|
||||
}
|
||||
|
||||
.button:hover {
|
||||
transform: translateY(-2px);
|
||||
box-shadow: 0 4px 12px rgba(40, 167, 69, 0.4);
|
||||
}
|
||||
|
||||
/* Success box */
|
||||
.success-box {
|
||||
background-color: #d4edda;
|
||||
border-left: 4px solid #28a745;
|
||||
padding: 20px;
|
||||
margin: 20px 0;
|
||||
border-radius: 0 6px 6px 0;
|
||||
}
|
||||
|
||||
.success-box p {
|
||||
margin: 0;
|
||||
color: #155724;
|
||||
}
|
||||
|
||||
.success-box .icon {
|
||||
font-size: 24px;
|
||||
margin-bottom: 10px;
|
||||
}
|
||||
|
||||
/* Info table */
|
||||
.info-table {
|
||||
width: 100%;
|
||||
border-collapse: collapse;
|
||||
margin: 20px 0;
|
||||
background-color: #f8f9fa;
|
||||
border-radius: 6px;
|
||||
overflow: hidden;
|
||||
}
|
||||
|
||||
.info-table th,
|
||||
.info-table td {
|
||||
padding: 15px;
|
||||
text-align: left;
|
||||
border-bottom: 1px solid #dee2e6;
|
||||
}
|
||||
|
||||
.info-table th {
|
||||
background-color: #e9ecef;
|
||||
font-weight: 600;
|
||||
color: #495057;
|
||||
}
|
||||
|
||||
.info-table td {
|
||||
color: #6c757d;
|
||||
}
|
||||
|
||||
.info-table tr:last-child td {
|
||||
border-bottom: none;
|
||||
}
|
||||
|
||||
/* Footer */
|
||||
.footer {
|
||||
background-color: #f8f9fa;
|
||||
padding: 30px;
|
||||
text-align: center;
|
||||
border-top: 1px solid #e9ecef;
|
||||
}
|
||||
|
||||
.footer p {
|
||||
margin: 0 0 10px 0;
|
||||
font-size: 14px;
|
||||
color: #6c757d;
|
||||
}
|
||||
|
||||
.footer a {
|
||||
color: #667eea;
|
||||
text-decoration: none;
|
||||
}
|
||||
|
||||
.footer a:hover {
|
||||
text-decoration: underline;
|
||||
}
|
||||
|
||||
/* Responsive */
|
||||
@media only screen and (max-width: 600px) {
|
||||
.email-container {
|
||||
margin: 0;
|
||||
border-radius: 0;
|
||||
}
|
||||
|
||||
.header, .content, .footer {
|
||||
padding: 20px;
|
||||
}
|
||||
|
||||
.logo {
|
||||
font-size: 28px;
|
||||
}
|
||||
|
||||
.content h1 {
|
||||
font-size: 22px;
|
||||
}
|
||||
|
||||
.button {
|
||||
display: block;
|
||||
width: 100%;
|
||||
box-sizing: border-box;
|
||||
}
|
||||
|
||||
.info-table th,
|
||||
.info-table td {
|
||||
padding: 10px;
|
||||
font-size: 14px;
|
||||
}
|
||||
}
|
||||
</style>
|
||||
</head>
|
||||
<body>
|
||||
<div class="email-container">
|
||||
<div class="header">
|
||||
<div class="logo">RentAll</div>
|
||||
<div class="tagline">Rental Confirmed</div>
|
||||
</div>
|
||||
|
||||
<div class="content">
|
||||
<h1>✅ {{title}}</h1>
|
||||
|
||||
<p>{{message}}</p>
|
||||
|
||||
<div class="success-box">
|
||||
<div class="icon">🎉</div>
|
||||
<p><strong>Great news!</strong> Your rental has been successfully confirmed and you're all set.</p>
|
||||
</div>
|
||||
|
||||
<h2>Rental Details</h2>
|
||||
<table class="info-table">
|
||||
<tr>
|
||||
<th>Item</th>
|
||||
<td>{{itemName}}</td>
|
||||
</tr>
|
||||
<tr>
|
||||
<th>Start Date</th>
|
||||
<td>{{startDate}}</td>
|
||||
</tr>
|
||||
<tr>
|
||||
<th>End Date</th>
|
||||
<td>{{endDate}}</td>
|
||||
</tr>
|
||||
</table>
|
||||
|
||||
<a href="#" class="button">View Rental Details</a>
|
||||
|
||||
<h2>What's next?</h2>
|
||||
<ul>
|
||||
<li><strong>Before pickup:</strong> You'll receive a reminder to take condition photos</li>
|
||||
<li><strong>During rental:</strong> Enjoy your rental and treat it with care</li>
|
||||
<li><strong>At return:</strong> Take photos and return the item as agreed</li>
|
||||
<li><strong>After return:</strong> Leave a review to help the community</li>
|
||||
</ul>
|
||||
|
||||
<p><strong>Important reminders:</strong></p>
|
||||
<ul>
|
||||
<li>Take condition photos at pickup and return</li>
|
||||
<li>Follow any specific care instructions provided</li>
|
||||
<li>Return the item on time and in good condition</li>
|
||||
<li>Contact the owner if you have any questions</li>
|
||||
</ul>
|
||||
|
||||
<p>Thank you for choosing RentAll! We hope you have a great rental experience.</p>
|
||||
</div>
|
||||
|
||||
<div class="footer">
|
||||
<p>© 2024 RentAll. All rights reserved.</p>
|
||||
<p>You received this email because you have a confirmed rental on RentAll.</p>
|
||||
<p>If you have any questions, please <a href="mailto:support@rentall.com">contact our support team</a>.</p>
|
||||
</div>
|
||||
</div>
|
||||
</body>
|
||||
</html>
|
||||
Reference in New Issue
Block a user