email refactor
This commit is contained in:
jackiettran
299
backend/services/email/domain/CustomerServiceEmailService.js
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299
backend/services/email/domain/CustomerServiceEmailService.js
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@@ -0,0 +1,299 @@
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const EmailClient = require("../core/EmailClient");
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const TemplateManager = require("../core/TemplateManager");
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/**
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* CustomerServiceEmailService handles all customer service alert emails
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* This service is responsible for:
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* - Sending late return notifications to CS team
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* - Sending damage report notifications to CS team
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* - Sending lost item notifications to CS team
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*/
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class CustomerServiceEmailService {
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constructor() {
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this.emailClient = new EmailClient();
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this.templateManager = new TemplateManager();
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this.initialized = false;
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}
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/**
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* Initialize the customer service email service
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* @returns {Promise<void>}
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*/
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async initialize() {
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if (this.initialized) return;
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await Promise.all([
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this.emailClient.initialize(),
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this.templateManager.initialize(),
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]);
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this.initialized = true;
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console.log("Customer Service Email Service initialized successfully");
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}
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/**
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* Send late return notification to customer service
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* @param {Object} rental - Rental object
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* @param {number} rental.id - Rental ID
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* @param {Date} rental.endDateTime - Scheduled end date/time
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* @param {Date} rental.actualReturnDateTime - Actual return date/time
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* @param {Object} rental.item - Item object with name property
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* @param {Object} owner - Owner user object
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* @param {string} owner.firstName - Owner's first name
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* @param {string} owner.lastName - Owner's last name
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* @param {string} owner.email - Owner's email
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* @param {Object} renter - Renter user object
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* @param {string} renter.firstName - Renter's first name
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* @param {string} renter.lastName - Renter's last name
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* @param {string} renter.email - Renter's email
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* @param {Object} lateCalculation - Late fee calculation
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* @param {number} lateCalculation.lateHours - Hours late
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* @param {number} lateCalculation.lateFee - Late fee amount
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* @returns {Promise<{success: boolean, messageId?: string, error?: string}>}
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*/
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async sendLateReturnToCustomerService(rental, owner, renter, lateCalculation) {
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if (!this.initialized) {
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await this.initialize();
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}
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try {
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const csEmail = process.env.CUSTOMER_SUPPORT_EMAIL;
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if (!csEmail) {
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console.warn("No customer service email configured");
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return { success: false, error: "No customer service email configured" };
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}
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// Format dates
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const scheduledEnd = new Date(rental.endDateTime).toLocaleString();
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const actualReturn = new Date(rental.actualReturnDateTime).toLocaleString();
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const variables = {
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rentalId: rental.id,
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itemName: rental.item.name,
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ownerName: `${owner.firstName} ${owner.lastName}`,
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ownerEmail: owner.email,
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renterName: `${renter.firstName} ${renter.lastName}`,
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renterEmail: renter.email,
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scheduledEnd,
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actualReturn,
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hoursLate: lateCalculation.lateHours.toFixed(1),
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lateFee: lateCalculation.lateFee.toFixed(2),
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};
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const htmlContent = await this.templateManager.renderTemplate(
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"lateReturnToCS",
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variables
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);
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const result = await this.emailClient.sendEmail(
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csEmail,
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"Late Return Detected - Action Required",
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htmlContent
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);
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if (result.success) {
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console.log(
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`Late return notification sent to customer service for rental ${rental.id}`
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);
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}
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return result;
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} catch (error) {
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console.error(
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"Failed to send late return notification to customer service:",
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error
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);
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return { success: false, error: error.message };
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}
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}
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/**
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* Send damage report notification to customer service
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* @param {Object} rental - Rental object
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* @param {number} rental.id - Rental ID
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* @param {Object} rental.item - Item object with name property
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* @param {Object} owner - Owner user object
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* @param {string} owner.firstName - Owner's first name
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* @param {string} owner.lastName - Owner's last name
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* @param {string} owner.email - Owner's email
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* @param {Object} renter - Renter user object
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* @param {string} renter.firstName - Renter's first name
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* @param {string} renter.lastName - Renter's last name
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* @param {string} renter.email - Renter's email
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* @param {Object} damageAssessment - Damage assessment details
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* @param {string} damageAssessment.description - Damage description
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* @param {boolean} damageAssessment.canBeFixed - Whether item can be repaired
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* @param {number} [damageAssessment.repairCost] - Repair cost if applicable
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* @param {boolean} damageAssessment.needsReplacement - Whether item needs replacement
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* @param {number} [damageAssessment.replacementCost] - Replacement cost if applicable
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* @param {Object} damageAssessment.feeCalculation - Fee calculation details
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* @param {string} damageAssessment.feeCalculation.type - Fee type (repair/replacement)
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* @param {number} damageAssessment.feeCalculation.amount - Fee amount
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* @param {Array} [damageAssessment.proofOfOwnership] - Proof of ownership documents
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* @param {Object} [lateCalculation] - Late fee calculation (optional)
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* @param {number} [lateCalculation.lateFee] - Late fee amount
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* @returns {Promise<{success: boolean, messageId?: string, error?: string}>}
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*/
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async sendDamageReportToCustomerService(
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rental,
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owner,
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renter,
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damageAssessment,
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lateCalculation = null
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) {
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if (!this.initialized) {
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await this.initialize();
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}
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try {
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const csEmail = process.env.CUSTOMER_SUPPORT_EMAIL;
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if (!csEmail) {
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console.warn("No customer service email configured");
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return { success: false, error: "No customer service email configured" };
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}
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// Calculate total fees (ensure numeric values)
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const damageFee = parseFloat(damageAssessment.feeCalculation.amount) || 0;
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const lateFee = parseFloat(lateCalculation?.lateFee || 0);
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const totalFees = damageFee + lateFee;
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// Determine fee type description
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let feeTypeDescription = "";
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if (damageAssessment.feeCalculation.type === "repair") {
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feeTypeDescription = "Repair Cost";
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} else if (damageAssessment.feeCalculation.type === "replacement") {
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feeTypeDescription = "Replacement Cost";
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} else {
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feeTypeDescription = "Damage Assessment Fee";
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}
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const variables = {
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rentalId: rental.id,
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itemName: rental.item.name,
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ownerName: `${owner.firstName} ${owner.lastName}`,
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ownerEmail: owner.email,
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renterName: `${renter.firstName} ${renter.lastName}`,
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renterEmail: renter.email,
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damageDescription: damageAssessment.description,
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canBeFixed: damageAssessment.canBeFixed ? "Yes" : "No",
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repairCost: damageAssessment.repairCost
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? damageAssessment.repairCost.toFixed(2)
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: "N/A",
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needsReplacement: damageAssessment.needsReplacement ? "Yes" : "No",
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replacementCost: damageAssessment.replacementCost
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? damageAssessment.replacementCost.toFixed(2)
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: "N/A",
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feeTypeDescription,
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damageFee: damageFee.toFixed(2),
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lateFee: lateFee.toFixed(2),
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totalFees: totalFees.toFixed(2),
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hasProofOfOwnership:
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damageAssessment.proofOfOwnership &&
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damageAssessment.proofOfOwnership.length > 0
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? "Yes"
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: "No",
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};
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const htmlContent = await this.templateManager.renderTemplate(
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"damageReportToCS",
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variables
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);
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const result = await this.emailClient.sendEmail(
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csEmail,
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"Damage Report Filed - Action Required",
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htmlContent
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);
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if (result.success) {
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console.log(
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`Damage report notification sent to customer service for rental ${rental.id}`
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);
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}
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return result;
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} catch (error) {
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console.error(
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"Failed to send damage report notification to customer service:",
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error
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);
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return { success: false, error: error.message };
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}
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}
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/**
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* Send lost item notification to customer service
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* @param {Object} rental - Rental object
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* @param {number} rental.id - Rental ID
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* @param {Date} rental.endDateTime - Scheduled return date
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* @param {Date} rental.itemLostReportedAt - When loss was reported
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* @param {Object} rental.item - Item object
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* @param {string} rental.item.name - Item name
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* @param {number} rental.item.replacementCost - Item replacement cost
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* @param {Object} owner - Owner user object
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* @param {string} owner.firstName - Owner's first name
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* @param {string} owner.lastName - Owner's last name
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* @param {string} owner.email - Owner's email
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* @param {Object} renter - Renter user object
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* @param {string} renter.firstName - Renter's first name
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* @param {string} renter.lastName - Renter's last name
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* @param {string} renter.email - Renter's email
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* @returns {Promise<{success: boolean, messageId?: string, error?: string}>}
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*/
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async sendLostItemToCustomerService(rental, owner, renter) {
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if (!this.initialized) {
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await this.initialize();
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}
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try {
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const csEmail = process.env.CUSTOMER_SUPPORT_EMAIL;
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if (!csEmail) {
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console.warn("No customer service email configured");
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return { success: false, error: "No customer service email configured" };
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}
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// Format dates
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const reportedAt = new Date(rental.itemLostReportedAt).toLocaleString();
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const scheduledReturnDate = new Date(rental.endDateTime).toLocaleString();
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const variables = {
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rentalId: rental.id,
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itemName: rental.item.name,
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ownerName: `${owner.firstName} ${owner.lastName}`,
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ownerEmail: owner.email,
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renterName: `${renter.firstName} ${renter.lastName}`,
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renterEmail: renter.email,
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reportedAt,
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scheduledReturnDate,
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replacementCost: parseFloat(rental.item.replacementCost).toFixed(2),
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};
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const htmlContent = await this.templateManager.renderTemplate(
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"lostItemToCS",
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variables
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);
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const result = await this.emailClient.sendEmail(
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csEmail,
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"Lost Item Claim Filed - Action Required",
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htmlContent
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);
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if (result.success) {
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console.log(
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`Lost item notification sent to customer service for rental ${rental.id}`
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);
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}
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return result;
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} catch (error) {
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console.error(
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"Failed to send lost item notification to customer service:",
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error
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);
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return { success: false, error: error.message };
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}
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}
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}
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module.exports = CustomerServiceEmailService;
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