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    <title>Dispute Lost - Manual Review Required - Village Share</title>
    <style>
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      /* Container */
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      /* Content */
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    </style>
  </head>
  <body>
    <div class="email-container">
      <div class="header">
        <div class="logo">Village Share</div>
        <div class="tagline">Dispute Lost - Manual Review Required</div>
      </div>

      <div class="content">
        <h1>Dispute Lost - Owner Already Paid</h1>

        <div class="critical-alert">
          <p>
            MANUAL REVIEW REQUIRED: The platform has lost this dispute, but the
            owner has already received their payout.
          </p>
        </div>

        <div class="loss-display">
          <div class="loss-label">Platform Loss</div>
          <div class="loss-amount">${{amount}}</div>
          <div class="loss-subtitle">Dispute lost - funds returned to renter</div>
        </div>

        <h2>Financial Impact</h2>
        <table class="info-table">
          <tr>
            <th>Rental ID</th>
            <td>{{rentalId}}</td>
          </tr>
          <tr>
            <th>Disputed Amount Lost</th>
            <td style="color: #dc3545"><strong>${{amount}}</strong></td>
          </tr>
          <tr>
            <th>Owner Payout (already sent)</th>
            <td>${{ownerPayoutAmount}}</td>
          </tr>
        </table>

        <h2>Owner Information</h2>
        <div class="info-box">
          <p><strong>Name:</strong> {{ownerName}}</p>
          <p><strong>Email:</strong> {{ownerEmail}}</p>
        </div>

        <div class="action-list">
          <h3>Recommended Actions</h3>
          <ol>
            <li>Review the dispute details in Stripe Dashboard</li>
            <li>Assess whether to pursue clawback from owner's future payouts</li>
            <li>Document the decision and reasoning</li>
            <li>If clawback approved, contact owner before deducting</li>
          </ol>
        </div>

        <p style="color: #6c757d; font-size: 14px">
          This alert was sent because the dispute was lost after the owner had
          already received their bank deposit. Manual review is required to
          determine next steps.
        </p>
      </div>

      <div class="footer">
        <p><strong>Village Share - Admin Alert</strong></p>
        <p>
          This is an automated notification about a dispute loss requiring
          manual review.
        </p>
        <p>&copy; 2025 Village Share. All rights reserved.</p>
      </div>
    </div>
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